Kpis to Measure Sales Force Essay Example for Free

Kpis to Measure Sales Force Essay Sales Force of a company is often called the face of the company because they are the ones who actually face customers on the behalf of their business. And in terms of an insurance company, the sales force would be considered an important aspect of the business. Therefore, the need of effectively managing the insurance sales force also rises in importance. Effectively evaluating the performance of the sales force is necessary to figure out the loopholes in the performance and to devise ways to improve their efficiency. The nature of business is what makes an insurance company differ from other businesses around. Specially trained and motivated sales force is what required is in this form of business scenario where the customers are smart enough to bargain terms and where the competition in the insurance industry is immense. KPIs can be used to provide a holistic view of the business and with regard to Insurance Sales force Management. These can be categorised in four perspectives- financial perspective, operational perspective, customer service perspective and education and training perspective. Financial perspective comprises of KPIs like annual salary, incentive as percentage of salary, etc. This is to take care of the financial standing of the organization. Operational perspective represents KPIs such as percentage of renewed policies to the number of policies sold, percentage of policy lapses or missed payments, etc. This helps in conducting operations in a streamlined manner. Customer service perspective includes KPIs like number of referrals generated from customers, number of customer focused products developed, percentage decrease in customer complaints, etc. This angle works in making the organization build reputation and minimize losing customer base. The last perspective, Education and Training perspective talks ab out KPIs number of training sessions, number of motivational sessions, etc to ensure that the sales force is not leaving any stone unturned in achieving the targets. One of the most prominent challenges this industry has to encounter is the high attrition rate hinting at the very high professional pressure one has to go through. This in turn calls for implementation of as effective performance management system as possible. Balanced Scorecard is the measure that is dependable enough to combat such situations. This helps in creating a win-win scenario. The next hurdle to be faced is the concept of the task itself. There are a whole lot of verifications to be done before any funds are released when any claim is made. This requires clear strategy formulation from the organizational point of view. This is to further assist in laying down the goals, measurements and targets.

Coping with Grief :: essays research papers

Coping With Tragedy The recent incidents of terrorism have shocked, saddened and angered the nation, and left many people—both those directly and indirectly affected—wondering how to deal with the aftermath of such tragic events. This digest offers tips and information on taking care of yourself, helping others cope and talking to your children about violence. Reactions to a Traumatic Event Disasters such as the terrorist attacks that occurred today can result in extreme emotions including stress, helplessness, fear, irritability, anger, depression and grief. Although everyone deals with trauma and stress differently, there are some common reactions, including:  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Recurring thoughts or nightmares about the event  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Difficulty sleeping or changes in appetite  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Anxiety and fear, especially when exposed to events or situations reminiscent of the trauma  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Feelings of depression, sadness and having low energy  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Memory problems including difficulty remembering aspects of the trauma  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Difficulty focusing on work or daily activities  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Spontaneous crying, feelings of despair and/or hopelessness  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Avoiding activities, places or even people who remind you of the event  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Feeling emotionally â€Å"numb,† withdrawn, disconnected or different from others  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Feeling extremely protective of, or fearful for, the safety of loved ones If you or a loved one are experiencing extreme symptoms of stress, depression, grief or anger, consult a professional such as your doctor or Employee Assistance Program (EAP) immediately for help (Magellan LifeResources can be reached at 866/266-2376). Additionally, many temporary shelters offer free counseling services to victims—or referrals to professionals who can provide further assistance. In addition, consider the following tips:  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Reach out to supportive friends and family for comfort and guidance.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Be patient and give yourself plenty of time to recover and rest.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Try to maintain a nutritious diet to keep your energy up.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Focus on your breathing—deep, slow breaths will help calm you. Keep in mind that emotional and physical reactions to a traumatic event may not appear immediately. Sometimes they may appear hours, days or even weeks or months after the event. The signs and symptoms of a stress reaction may last a few days, a few weeks, months or possibly longer depending on the severity of the event. According to the American Psychological Association, individuals who are unable to regain control of their lives, or who experience the symptoms above for more than a month, should consider seeking professional mental health assistance. How Children React to Trauma How a child responds to a tragic event will vary depending on a child’s age, personality and maturity level—and how directly he or she was involved with the tragedy.

East Asia History Essay

Q1a Meaning of sumo and baseball in Japan In Japan, Sumo and baseball are the central sports and depict the cultural belief of achievement, individual effort and character. Sumo is very significant â€Å"to the roots of Japan and is a form of national pride. Therefore sumo is a reflection of the historical Japan, and is today the most important sport acting as a national symbol. Somo was always encouraged young men and boys. However with the growing number of the youth, who have not seen the importance of the traditions of their forefathers have discarded this sport and replaced it with the contemporary sport of baseball. This means that baseball is taking centre stage as the most popular sort especially for the urban youth. Sumo in a way is a representative of the old generation being replaced by a modern sport of baseball. Q3. The position of women in neo-Confucian cultures â€Å"It has been justly remarked that a nation’s civilization may be estimated by the rank which females hold in society. If the civilization of China be judged of by this test, she is surely far from occupying that first place which she so strongly claims† (Chinese repository, 313). This is the remark about women in China, and is correct by all means. In many cultures across the world women and men posses’ distinct functions and responsibilities and in the Neo-Confucian cultures women held a very important position but a lesser one from that of men. Confucians viewed the family â€Å"as a microcosm of the state† which was ruled by a male emperor, therefore it meant that the man was the natural head of the home. The position of women was at home where she was to assume the responsibilities or ‘Dao’ (woman’s way) of a wife and mother. Her other roles included the upbringing of children which included their education. The woman was called to be obedient to her father first, secondly to her husband and to her grown son. Such views portrayed a woman as a tool for men, which would lead eventually to such cultural practices of â€Å"foot-binding† (meant to limit the mobility of females and serve as erotic pleasure for the men. ) Other practices included the â€Å"cult of chastity† where windows were elevated to the role of â€Å"cultural heroes† also such practices led to such harsh traditions of selling unwanted daughters. http://chnm. gmu. edu/wwh/modules/lesson10/lesson10. php? s=0 Confucianism eventually was labeled as the â€Å"chief causes for Chinas failure to modernize† by the â€Å"May fourth â€Å"generation that comprised of communists and intellectuals. Buddhism in china and Japan changed the influence that Confucianism had on the belief of women’s position in the society. By late 19th century, the liberation for the women became a major driving force within the reform and revolution movements. Male crusaders advocated for greater role for the women in the transformation of their nation. Educated women from Japan and China rallied behind them and started speaking and writing publicly for the first time. This attracted opposition and protests from the conservatives and traditionalists who wanted the status quo of gender roles to remain. They viewed the female activists as â€Å"unseemly, unfeminine and too western†. (http://chnm. gmu. edu/wwh/modules/lesson10/lesson10. php? s=0) The journey to liberation for the women is not over yet; but bolder steps have been made towards this end. And in the contemporary East Asia, women have been honored alongside men for their militant participation against in the Taiping Rebellion, where Hakka women fought against Mancho government as soldiers. Q4.  The state of Chinese economy at the time of the Chairman Mao’s death in 1976 to date In May 16th 1966 Chairman Mao Zedong lunched the Great Proletarian Cultural Revolution that resulted to widespread power struggles that almost brought China to the brink of Civil War. Because of this strain China’s Economy stagnated which also affected the social and political aspect of the republic. ( http://en. wikipedia. org) After the fall of ‘the Gang of Four’ Hua Guofeng and later in 1977 Deng Xiaoping led China in affirming the modernization Programme that had been started by Zhou Enlai in 1975. Deng Xiaoping further initiated new Policies towards achieving the Four Modernizations. The Policies played a very important role in revitalizing the economy of China. The policies played a very important role of strengthening the authority that managers and economic decision makers had as opposed to political or party officials. ( http://en. wikipedia. org) Through these policies workers were offered material incentives, research and education systems were highly strengthened and strategize for an increase in foreign trade. In the period between 1976 and 1978 the economy started peaking from the Cultural Revolution. China’s economy was wholly dependent on agriculture, which had been adversely affected by three years of poor weather in 1977 that saw the drop of agricultural output. However the harvest hit a record high of 14% in 1977 and 13% in 1978. ( http://en. wikipedia. org) Today China’s economy is rated among the highest in the world becoming the world’s second largest and rated as the fastest growing economy in modern history with ac consistent GDP of over 10 %. ( http://en. wikipedia. org)

Marine science Essay

5.Explain how a Harmful Algal Bloom can impact an ecosystem. The toxins can be spread throughout various organisms as of humans and the food chain. If the consistent blooms it can block the light from reaching into the water and it can cause many organisms dead. 6.Create a chart or Graph showing the estimated economic impact of HABs on the United States over three years. You may use any type of chart or graph you wish. If you need some help with charts or Graphs click on the Graphs and Chart Help below. You may use one for each year or include all three years on the same chart or graph. Based on the data what would you predict about the economic impacts in the years to come? 1.Name two types of sickness you can get from phytoplankton in Florida, and describe how you can get them. What symptoms led to the diagnosis of our patients? The two types of sickness are Lyngba and Karlodinium Veneficum. You can get lyngba when you swimming in the ocean and you can get karlodinum veneficum if you eaten a fish they have toxins in it. 2.Explain how an HAB outbreak can have a devastating economic impact? It reaches to tourism, public health, safety jobs, and coastal communities. It causes the beaches to be closed the fishing and shellfish to shut down. 3.Why do you think it can be difficult to determine the causes of HAB related illnesses and events? It can be very difficult because many of the symptoms are like every sickness which include sniffling, coughing, sneezing, and may be confused as a common cold or fever. 4.Summarize how the conditions found in the Gulf of Mexico contribute to the overgrowth of phytoplankton. Gulf of Mexico has over 40 kinds of toxic algae and since people still eat the fish it contribute to the overgrowth.

Gaius Mucius Scaevola

Gaius Mucius Scaevola Gaius Mucius Scaevola is a legendary Roman hero and assassin, who is said to have saved Rome from conquest by the Etruscan king  Lars Porsena. Gaius Mucius earned the name ‘Scaevola’ when he lost his right hand to Lars Porsenas fire in a show of intimidating will power. He is said to have burned his own hand off in the fire to demonstrate his bravery. Since Gaius Mucius effectively lost his right hand to the fire, he became known as Scaevola, which means left-handed. Attempted Assassination of Lars Porsena Gaius Mucius Scaevola is said to have saved Rome from Lars Porsena, who was the Etruscan King. In about the 6th century B.C., the Etruscans, who were led by King Lars Porsena, were on a conquest and were trying to take Rome. Gaius Mucius supposedly volunteered to assassinate Porsena. However, before he was able to successfully complete his task he was captured and brought before the King. Gaius Mucius informed the king that although he might be executed, there were plenty of other Romans behind him who would try, and eventually succeed, in the assassination attempt. This angered Lars Porsena as he feared another attempt on his life, and thus he threatened to burn Gaius Mucius alive. In response to Porsena’s threat, Gaius Mucius stuck his hand directly in the burning fire to demonstrate that he did not fear it. This showing of bravery so impressed the King Porsena that he did not kill Gaius Mucius. Instead, he sent him back and made peace with Rome. When Gaius Mucius returned to Rome he was viewed as a hero, and was given the name Scaevola, as a result of his lost hand. He then became commonly known as Gaius Mucius Scaevola. Gaius Mucius Scaevola’s tale is described in the Encyclopedia Britannica: â€Å"Gaius Mucius Scaevola is a legendary Roman hero who is said to have saved Rome (c. 509 bc) from conquest by the Etruscan king Lars Porsena. According to the legend, Mucius volunteered to assassinate Porsena, who was besieging Rome, but killed his victim’s attendant by mistake. Brought before the Etruscan royal tribunal, he declared that he was one of 300 noble youths who had sworn to take the king’s life. He demonstrated his courage to his captors by thrusting his right hand into a blazing altar fire and holding it there until it was consumed. Deeply impressed and fearing another attempt on his life, Porsena ordered Mucius to be freed; he made peace with the Romans and withdrew his forces. According to the story, Mucius was rewarded with a grant of land beyond the Tiber and given the name Scaevola, meaning â€Å"left-handed.† The tale is presumably an attempt to explain the origin of Rome’s famed Scaevola family.†

Explaining the Writing Experience Through Metaphors

Explaining the Writing Experience Through Metaphors Writing is like . . . building a house, pulling teeth, pounding a wall, riding a wild horse, conducting an exorcism, throwing a lump of clay on a potters wheel, performing surgery on yourself without anesthesia. When asked to discuss the experience of writing, authors often respond with figurative comparisons. Thats not too surprising. After all, metaphors and similes are the intellectual tools of the serious writer, ways of examining and imagining experiences as well as describing them. Here are 20 figurative explanations that aptly convey the  writing experience  from famous authors. Bridge BuildingI wanted to try to build a bridge of words between me and that world outside, that world that was so distant and elusive that it seemed unreal.(Richard Wright, American Hunger, 1975)Road BuildingThe maker of a sentence . . . launches out into the infinite and builds a road into Chaos and old Night, and is followed by those who hear him with something of wild, creative delight.(Ralph Waldo Emerson, Journals, December 19, 1834)ExploringWriting is like exploring. . . . As an explorer makes maps of the country he has explored, so a writers works are maps of the country he has explored.(Lawrence Osgood, quoted in Axelrod Coopers Concise Guide to Writing, 2006)Giving Away Loaves and FishesWriting is like giving away the few loaves and fishes one has, trusting that they will multiply in the giving. Once we dare to give away on paper the few thoughts that come to us, we start discovering how much is hidden underneath these thoughts and gradually come in touch with our own ric hes.(Henri Nouwen, Seeds of Hope: A Henri Nouwen Reader, 1997) Opening a ClosetWriting is like opening the closet you havent cleared out in years. You are looking for the ice skates but find the Halloween costumes. Dont start trying on all the costumes right now. You need the ice skates. So find the ice skates. You can go back later and try on all the Halloween costumes.(Michele Weldon, Writing to Save Your Life, 2001)Pounding a WallSometimes writing is difficult. Sometimes writing is like pounding a brick wall with a ball-peen hammer in the hope that the barricade will evolve into a revolving door.(Chuck Klosterman, Eating the Dinosaur, 2009)WoodworkingWriting something is almost as hard as making a table. With both you are working with reality, a material just as hard as wood. Both are full of tricks and techniques. Basically, very little magic and a lot of hard work are involved.(Gabriel Garcà ­a Mrquez, The Paris Review Interviews, 1982)Building a HouseIt is helpful to me to pretend that writing is like building a house. I like to go out an d watch real building projects and study the faces of the carpenters and masons as they add board after board and brick after brick. It reminds me of how hard it is to do anything really worth doing.(Ellen Gilchrist, Falling Through Space, 1987) MiningWriting is to descend like a miner to the depths of the mine with a lamp on your forehead, a light whose dubious brightness falsifies everything, whose wick is in permanent danger of explosion, whose blinking illumination in the coal dust exhausts and corrodes your eyes.(Blaise Cendrars, Selected Poems, 1979)Laying PipeWhat civilians do not understandand to a writer, anyone not a writer is a civilianis that writing is manual labor of the mind: a job, like laying pipe.(John Gregory Dunne, Laying Pipe, 1986)Smoothing Ripples[W]riting is like trying to smooth ripples from water with ones handthe more I try, the more disturbed things get.(Kij Johnson, The Fox Woman, 2000)Renewing a WellWriting is like renewing a dried well: at the bottom, mud, muck, dead birds. You clean it out well and leave room for water to spring up again and ascend almost up to the brim so clean that even the children look at their reflections in it.(Luz Pichel, Pieces of Letters From My Bedroom. Writing Bonds : Irish and Galician Contemporary Women Poets, 2009) SurfingDelay is natural to a writer. He is like a surferhe bides his time, waits for the perfect wave on which to ride in. Delay is instinctive with him. He waits for the surge (of emotion? of strength? of courage?) that will carry him along.(E.B. White, The Paris Review Interviews, 1969)Surfing and GraceWriting a book is a bit like surfing. . . . Most of the time youre waiting. And its quite pleasant, sitting in the water waiting. But you are expecting that the result of a storm over the horizon, in another time zone, usually, days old, will radiate out in the form of waves. And eventually, when they show up, you turn around and ride that energy to the shore. Its a lovely thing, feeling that momentum. If youre lucky, its also about grace. As a writer, you roll up to the desk every day, and then you sit there, waiting, in the hope that something will come over the horizon. And then you turn around and ride it, in the form of a story.(Tim Winton, interviewed by Aida Edemariam. The Gua rdian, June 28, 2008) Swimming Under WaterAll good writing is swimming under water and holding your breath.(F. Scott Fitzgerald, in a letter to his daughter, Scottie)HuntingWriting is like hunting. There are brutally cold afternoons with nothing in sight, only the wind and your breaking heart. Then the moment when you bag something big. The entire process is beyond intoxicating.(Kate Braverman, quoted by Sol Stein in Stein on Writing, 1995)Pulling the Trigger of a GunWriting is like pulling the trigger of a gun; if you are not loaded, nothing happens.(attributed to Henry Seidel Canby)RidingWriting is like trying to ride a horse which is constantly changing beneath you, Proteus changing while you hang on to him. You have to hang on for dear life, but not hang on so hard that he cant change and finally tell you the truth.(Peter Elbow, Writing Without Teachers, 2nd ed., 1998)DrivingWriting is like driving at night in the fog. You can only see as far as your headlights, but you can make the whole trip that wa y.(attributed to E.L. Doctorow) WalkingThen wed revise, make the words walk slowly on the slippery trail.(Judith Small, Body of Work. The New Yorker, July 8, 1991)

Mimetic Violence in The Road Essay Example | Topics and Well Written Essays - 750 words

Mimetic Violence in The Road - Essay Example They work towards getting what they desire, and when they eventually get it, it becomes apparent that they seem to desire the possessor of the object also, not just the object. The second stage is Mimetic Rivalry. At this stage, the desire becomes so strong that it begins to reveals its violent side. At the Skandalon or Scandal stage, the violence has become so immense that it is capable of disrupting the life of an entire community. The situation becomes so scandalous that it becomes very difficult for the players to give up. Scapegoating stage, the fourth, is where a victim is picked and blamed for the sad turn of events. This is the stage where peacekeeping finally fails. Then the final stage which is known as Sacred Violence comes; the scapegoat is punished, most times killed, supposedly at the command of a god. But this doesn’t end the violence. It gives rise to persistent mimetic violence. There are different types of mimetic violence but one feature common to all is tha t the minority in the society are often the scapegoats. In some cases, it is the women. In others, it is the poor. Generally, the scapegoats are those that are not considered to be indispensable in the society. Examples of Mimetic Violence The examples of mimetic violence abound. A typical example is when politicians contest for elective offices. All the stages of that come before mimetic violence are all experienced. Even though in some climes, people are not killed during electioneering, the level of competition still reflects mimetic violence. However, in many places like Africa, during political strife, the mimetic stages eventually arrive at the level of violence. Another example of Mimetic Violence is that which is encountered is found in William Shakespeare’s play â€Å"Hamlet.† Mimetic violence also develops to its final stages in the play. Hamlet and his Uncle, Claudius, try to skim out each other (for the prize – the throne). The situation at the end b ecomes very bloody as both of them get killed. However, it seems Hamlet remains the hero while Claudius is the scapegoat. Examples and Usage of Mimetic Violence in Cormac McCarthy’s The Road Before much analysis is done on how mimetic violence plays itself out in the novel, it must be clearly stated that the third person narrator in the novel uses such expression like â€Å"the man†, â€Å"the father† and â€Å"the boy† to refer to the fact that the characters represent any member of the human society. Hence, all the characters are involved in mimetic violence in at least one stage. One of the earliest revelations of mimetic violence in the novel is depicted when the boy and his father leave their original home to embark on a journey because they needed to survive. The fact that the circumstance in their original place had ceased to be welcoming reveals the high play of mimetic violence. Recognizing how hopeless their situation is, the man’s wife c ommits suicide; that is mimetic violence. One cannot but wonder why it is the woman that had to sacrifice her life. Why is it not the man that had to commit suicide? That question should actually be directed at the author. The choice of the woman as the one to commit suicide is a depiction of how the people who are considered to be less important than others are the